Dynatrace announced domain-specific AI agents in January 2026 that autonomously handle recurring operational tasks for site reliability engineers (SREs), developers, and security teams — such as investigating incidents, triaging vulnerabilities, and coordinating remediation across enterprise tools like ServiceNow, GitHub, and Jira.

Announced at Perform 2026 (January 28, 2026), Dynatrace Intelligence Agents are built on Dynatrace Intelligence, described as an agentic operations system combining deterministic causal AI with generative AI. The agents are organized into three tiers: foundational agents providing causal reasoning and real-time context; domain agents for SRE/DevOps issue prevention, business observability, and security operations; and assist agents that interpret situations in natural language. When activated by a detected anomaly or user request, the system automatically mobilizes the relevant agents to assess context, determine urgency, and execute actions — such as auto-enriching incident tickets and triggering remediation runbooks — through existing enterprise tools. Human oversight and approval remain part of the workflow by design.