Productivity AutomationReplaces Human LaborVerified

Instagram allows creators and businesses to build an AI-powered version of themselves that automatically replies to their direct messages and Story responses on their behalf. All responses are labeled as AI-generated. A limited test began in June 2024, with a broader US rollout in July 2024.

Details

Through a tool called AI Studio, creators configure a chatbot using information they provide about their interests, expertise, and topics to avoid. The resulting bot can respond to fan messages and answer FAQs when the creator is unavailable. While the chatbots also function in Messenger and WhatsApp, AI Studio originated as an Instagram creator feature and the primary use case is Instagram DM automation. Meta has disclosed plans to allow AI characters to have their own Instagram profiles and post content independently — a prospect that has drawn criticism about potential deception of users.

Products affected

Instagram DMs

Sources & Evidence

News Article

Meta is rolling out its AI Studio in the US for creators to build AI chatbots

TechCrunch·Jul 2024

https://techcrunch.com/2024/07/30/meta-is-rolling-out-its-ai-studio-in-the-u-s-for-creators-to-build-ai-chatbots/

Company Disclosure

Company DisclosureVerified

Create Your Own Custom AI With AI Studio

Meta Newsroom·Jul 2024

https://about.fb.com/news/2024/07/create-your-own-custom-ai-with-ai-studio/

Other practices by Instagram

OtherInstagram automatically transcribes spoken words in Stories and Reels into on-screen text captions using AI speech recognition. Users add a "Captions" sticker to any video with speech and the text appears automatically. This feature launched on Instagram Stories in May 2021.OtherWhen Instagram users try to change their stated age from under 18 to 18 or older, they may be asked to complete an AI-powered face scan to estimate their age. Separately, Meta uses a background AI system that monitors Instagram account behavior to detect users who may be younger than they claim. Both systems are specific to Instagram's teen safety program.OtherInstagram automatically applies a label — called "AI Info" — to photos, videos, and audio that were created or significantly modified using AI tools. The labels appear on content from Instagram's own AI features as well as from third-party tools like Adobe Firefly and Midjourney. The system launched in May 2024 and has faced criticism for inconsistent application.

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