MassMutual integrated Microsoft's Copilot AI assistant and GitHub Copilot code-completion tool into its employee productivity and software development workflows, making them available to employees after mandatory AI training.

According to MassMutual CIO Sears Merritt, the company integrated generative AI capabilities broadly into all productivity and collaboration tools, including Microsoft 365 and Zoom. Specifically confirmed third-party AI tools include Microsoft Copilot (for general productivity) and GitHub Copilot (for software code completion). Employees must complete formal training before gaining access, which covers what generative AI can and cannot do and its risks. These tools are used internally by employees only; policyholders do not have access.