NVIDIA offers AI Blueprints and ACE NIM microservices that enterprise developers can use to deploy interactive digital human avatars for customer service applications across retail, healthcare, travel, and other industries. Companies including ServiceNow, Dell Technologies, and SoftServe have built customer-facing AI assistants using these tools.

NVIDIA's ACE NIM microservices and AI Blueprints provide ready-made workflows for building virtual customer service assistants that can understand spoken or typed questions, generate contextual responses using an LLM, and optionally animate a digital avatar face with synchronized speech. The 'James' digital human demo, accessible at ai.nvidia.com, is based on a customer-service workflow using NVIDIA ACE. ServiceNow demonstrated ACE NIM in a generative AI service agent demo for its Now Assist product. These solutions are marketed to developers and enterprises, who choose whether to deploy them for their own end users.