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In an August 2024 interview, Potash stated that 100% of OverDrive's engineering and product teams had adopted AI tools internally. Named tools include GitHub Copilot for code generation; Salesforce Einstein AI for analyzing circulation and collection trends; Amazon Bedrock for building internal generative AI applications; Amazon QuickSight Q for business data analysis; Zoom AI Companion for meeting transcription and summaries; and Adobe Firefly, Microsoft Copilot, ChatGPT 4, and DALL·E for design and analytics tasks. This represents a comprehensive internal adoption strategy spanning code, communications, data, and visual design.
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