Procter & Gamble: P&G deployed AI systems across its global manufacturing plants — in partnership with Microsoft Azure — that use sensors on production equipment to continuously monitor machine health, predict equipment failures before they happen, and inspect every product coming off the line in real time using cameras and sensor readings rather than batch sampling. A pilot at P&G's Berlin Gillette factory has enabled a fully unattended night shift. | AI Trace
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P&G deployed AI systems across its global manufacturing plants — in partnership with Microsoft Azure — that use sensors on production equipment to continuously monitor machine health, predict equipment failures before they happen, and inspect every product coming off the line in real time using cameras and sensor readings rather than batch sampling. A pilot at P&G's Berlin Gillette factory has enabled a fully unattended night shift.
Details
P&G and Microsoft announced a multiyear manufacturing collaboration in June 2022. Microsoft's own customer story confirms P&G deployed Azure IoT Operations to capture real-time edge data, analyze it in the cloud, and deploy predictive models that reduce unplanned downtime. On quality control, P&G CFO Schulten confirmed in early 2025 that production lines equipped with sensors and cameras now check every product in real time — replacing a batch-testing model where only a sample of products was tested. A named example includes a 'SmartBox' computer vision system catching glue defects in Pampers diaper production. P&G's official blog also confirms the Perfume Development Digital Suite and other AI tools are in production use.
Products affected
Azure IoT Operations manufacturing platformSmartBox quality control system