State Street Investment Management deployed an AI-powered chatbot available to its internal investment teams to assist researchers with tasks like browsing academic literature, compiling reference lists, and boosting operational efficiency.

State Street Investment Management (SSGA) has made a generative AI chatbot available to its investment teams as a research assistant. Researchers use it extensively to browse academic literature, compile organized reference lists, and improve workflow efficiency across research and operational tasks. The company explicitly states it does not yet use generative AI for direct investment modeling, citing concerns about transparency and robustness. The chatbot is used for workflow and productivity improvement only.