Data AnalysisConsumer FacingVerified
Reviewed and published by trentmaziarz, March 22, 2026. Discovered and drafted by our automated research pipeline.
Walmart secured two U.S. patents in early 2026 for machine learning systems designed to forecast demand and recommend markdown prices on its e-commerce platform. When the patents became public in March 2026, consumers and lawmakers in several states raised questions about dynamic pricing; Walmart stated both patents are unrelated to dynamic pricing and that it does not participate in surge pricing. Separately, Walmart is rolling out digital shelf labels across all 4,600 U.S. stores, with roughly 2,300 locations already equipped as of March 2026.
Details
In January 2026, Walmart was granted a U.S. patent for a system to dynamically and automatically update e-commerce item prices to carry out markdowns in its e-commerce unit, which generated over $150 billion in sales last year. In March 2026, Walmart received a second patent, US-12524776-B2, for a machine learning engine that ingests purchase history, historical prices, and customer identifiers to forecast demand and generate price recommendations for merchant teams. Walmart told the Financial Times both patents are unrelated to dynamic pricing; a spokesperson stated: "We don't participate in surge pricing." Separately, Walmart's Market Intelligence platform uses machine learning to provide insights into competitor pricing and assortment. As of March 2026, roughly 2,300 U.S. stores use digital shelf labels, with full chain-wide rollout expected by end of 2026; before digital labels, associates walked store aisles to swap paper price tags by hand.
Products affected
walmart.com e-commerce pricingpotentially in-store pricing via electronic shelf labels
Sources & Evidence
News Article
Other practices by Walmart
OtherWalmart is piloting an AI tool that simulates a job interview for candidates applying to work at the company. It walks applicants through up to 10 practice questions, scores each response on a scale of 1 to 10, and gives instant feedback on how clearly and confidently the person answered. The pilot began in June 2025 with current Walmart employees and was planned to expand to all applicants.OtherWalmart delivers orders using drones and self-driving trucks that operate without a human driver. Drone delivery is available near 270-plus Walmart stores and is on track to reach 40 million Americans. In 2021, Walmart and an autonomous trucking company called Gatik completed the world's first fully driverless commercial delivery route, with no safety driver in the cab.OtherWalmart uses AI software to plan the most efficient routes for its delivery trucks, figure out how to pack trailers to minimize wasted space, and cut unnecessary miles from its logistics network. Walmart says this eliminated 30 million unnecessary miles and avoided 94 million pounds of CO₂ emissions. The company now sells this same routing technology to other businesses as a commercial software product.
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