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Creative Generation (1)Productivity Automation (8)Data Analysis (5)Content Moderation (0)Recommendation System (1)Customer Service (6)Other (4)

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City of Boston

Confirmed AI Use

Massachusetts AI Hub

Confirmed AI Use

Massachusetts Department of Transitional Assistance

Confirmed AI Use

6 practices·Verified Aug 2026

Massachusetts Department of Transportation (MassDOT)

Confirmed AI Use

Massachusetts Bay Transportation Authority (MBTA)

Confirmed AI Use

U.S. Department of War

Confirmed AI Use

4 practices·Verified Apr 2026

Executive Office of Technology Services and Security (EOTSS)

Confirmed AI Use

Massachusetts Registry of Motor Vehicles (RMV)

Confirmed AI Use