Alongside its December 2023 launch of the Orchestrator product for customers, Blue Yonder also deployed an internal generative AI tool for its own employees — covering functions like finance, sales, and marketing — to improve productivity and collaboration. Employee data shared through the tool stays within the organization and is overseen by a formal AI Governance Board.

The internal tool allows Blue Yonder staff to collaborate, draft content, and generate ideas using generative AI without routing data to external third-party AI vendors for storage or model training. This aligns with the company's broader Responsible AI policy, which includes a formal AI Governance Board and explicitly states that customer data is not shared with third-party generative AI providers. Blue Yonder's Responsible AI page at blueyonder.com/about/responsible-ai lists ten formal principles including Transparency and Explainability, Fair and Non-Discriminatory AI, Data Security and Privacy, and Governance and Accountability. The policy references compliance with the EU AI Act and GDPR.