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Chipotle piloted Flybuy at 73 restaurants in Cleveland, Ohio as of September 2022. The system uses GPS-enabled location technology to identify loyalty members' arrival at a Chipotle restaurant and then delivers contextual, real-time notifications through the Chipotle app. Early pilot results showed improved in-store rewards engagement, order alert accuracy, and more timely assignment of marketplace delivery drivers. The Contextual Restaurant Experience was later expanded to additional markets, though the full current deployment scope is not confirmed in available sources.
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