Dynatrace offers Dynatrace Assist (formerly Davis CoPilot), a generative AI chat assistant built into the Dynatrace platform that allows users to ask questions about their IT environment in plain language and receive answers, generated queries, dashboard recommendations, and workflow code — without needing to learn Dynatrace's query language.

Dynatrace Assist is the evolution of Davis CoPilot, which reached general availability in late 2023 for Dynatrace Platform Subscription customers. The assistant uses large language models (LLMs) — currently Anthropic Claude Sonnet 4.6 hosted on Amazon Bedrock — to interpret natural-language prompts and translate them into Dynatrace Query Language (DQL) commands, generate workflow automation code, and summarize incident data. It also supports agentic mode, where it can call up to 20 platform tools per response to execute multi-step investigations. Starting with Dynatrace version 1.335, generative AI is enabled by default for all new tenants, though administrators can opt out.