EA uses automated filtering tools to scan text and images submitted by players across its online games and services before that content reaches other players, blocking material that violates its Rules of Conduct and Positive Play Charter. In 2025, the system scanned more than 49 billion text strings and more than 31 million images; over 99% of that content was deemed acceptable.

Formalized with EA's Positive Play Charter in June 2020, the system applies real-time text filters that replace inappropriate language in chat with hash marks (####) before it reaches other players; inappropriate names or descriptions are flagged for the submitting player to change. Filtering thresholds vary based on the age rating of the game and the age of the player. In 2025, EA issued 476,541 penalties for disruptive user-generated content, representing less than 0.1% of EA's player base. No account actions, including bans and suspensions, are automated; human reviewers handle all penalty decisions. EA published its first Transparency Report in 2024 and its second in February 2026, disclosing moderation volumes and outcomes annually.