Recommendation SystemConsumer Facing
Reviewed and published by trentmaziarz, March 22, 2026. Discovered and drafted by our automated research pipeline.
Since 2021, Forbes has used a platform called ForbesOne to personalize what articles and content each reader sees on Forbes.com. The system analyzes over 600 data points about readers' behavior to predict what they want to read next and serve relevant content — similar to how Netflix recommends shows, but for business journalism.
Details
ForbesOne was developed over 18 months and launched in 2021. It synthesizes data from more than 70 datasets to create audience segments and power site-wide content recommendations. The platform uses machine learning to categorize content by topic and sentiment, and includes propensity models — algorithms that predict whether a given reader is likely to subscribe, register for an account, or cancel their subscription. Forbes' Chief Technology Officer described ForbesOne as core infrastructure that now powers both the reader-facing experience and the company's advertising business. The platform reaches Forbes' audience of over 140 million monthly readers.
Products affected
Forbes.com content recommendationsForbes subscriber experience
Sources & Evidence
News Article
Other practices by Forbes
OtherForbes has taken steps to stop AI companies from using its articles to train their AI systems without permission. It has blocked AI web crawlers from its site, sent a legal cease-and-desist to Perplexity AI after it republished a Forbes exclusive using AI, and joined a group of 14 publishers in a federal copyright lawsuit against AI startup Cohere for allegedly using thousands of Forbes articles without authorization.OtherIn July 2025, Forbes created a new internal group called the AI & Strategic Platforms Group to lead its AI strategy and revenue development. CEO Sherry Phillips also announced that Forbes is developing an "AI Manifesto" — a written framework setting out the company's stance on how AI should be used, what ethical limits apply, and how risks will be managed. As of August 2025, the manifesto had not yet been published.Creative GenA study published in late 2025 found that roughly 15% of all articles published on Forbes Business Council in 2024 were likely written by AI, not humans. Forbes Councils is a paid membership platform where business executives publish their own content — it operates under different editorial oversight than Forbes' core journalism. The study's authors also successfully submitted and published a fully AI-generated article on Forbes Technology Council in July 2025.
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