Walmart gave all of its roughly 50,000 corporate (non-store) employees in the U.S. access to a generative AI assistant called My Assistant in August 2023. Employees use it to draft documents, summarize long files, brainstorm ideas, look up benefits information, and onboard to new roles. Walmart was among the first major retailers to deploy a company-wide generative AI tool for office workers.

My Assistant was launched on August 30, 2023, and is accessible via desktop and through the Me@Campus employee app on mobile. It is built using Microsoft Azure's AI services. By January 2024, Walmart announced plans to expand the tool to employees in 11 countries. Walmart has positioned My Assistant as augmenting rather than replacing employees, with CEO Doug McMillon publicly stating that AI is changing how the company's work gets done. The tool is explicitly not available in stores — it targets corporate, finance, marketing, and technology staff.