Productivity AutomationAugments Human LaborVerified

Reviewed and published by trentmaziarz, March 22, 2026. Discovered and drafted by our automated research pipeline.

Walmart gave all of its roughly 50,000 corporate (non-store) employees in the U.S. access to a generative AI assistant called My Assistant in August 2023. Employees use it to draft documents, summarize long files, brainstorm ideas, look up benefits information, and onboard to new roles. Walmart was among the first major retailers to deploy a company-wide generative AI tool for office workers.

Details

My Assistant was launched on August 30, 2023, and is accessible via desktop and through the Me@Campus employee app on mobile. It is built using Microsoft Azure's AI services. By January 2024, Walmart announced plans to expand the tool to employees in 11 countries. Walmart has positioned My Assistant as augmenting rather than replacing employees, with CEO Doug McMillon publicly stating that AI is changing how the company's work gets done. The tool is explicitly not available in stores — it targets corporate, finance, marketing, and technology staff.

Products affected

e@Campus corporate employee app

Sources & Evidence

Company Disclosure

Company DisclosureVerified

Walmart unveils new generative AI-powered capabilities for shoppers and associates

Microsoft Official Blog·Jan 2024

https://blogs.microsoft.com/blog/2024/01/09/walmart-unveils-new-generative-ai-powered-capabilities-for-shoppers-and-associates/

News Article

Walmart rolls out generative AI-powered assistant to 50K employees

CIO Dive·Aug 2023

https://www.ciodive.com/news/Walmart-generative-AI-tool-My-Assistant/692385/

News Article

Walmart: Generative AI tool will assist workers, not replace them

Microsoft Official Blog·Aug 2023

https://www.techtarget.com/searchhrsoftware/news/366550258/Walmart-Generative-AI-tool-will-assist-not-replace-workers

Cite this record

Trace Foundation. (2026). Walmart: Walmart gave all of its roughly 50,000 corporate (non-store) employees in the U.S. access to a generative AI assistant called My Assistant in August 2023. Employees use it to draft documents, summarize long files, brainstorm ideas, look up benefits information, and onboard to new roles. Walmart was among the first major retailers to deploy a company-wide generative AI tool for office workers (data as of 2026-03-22) [Data set record]. AI Trace. https://www.aitrace.org/r/practice/90ded9ac-18ee-40eb-b770-459ec7589be0. Accessed October 13, 2026.

Stable link: https://www.aitrace.org/r/practice/90ded9ac-18ee-40eb-b770-459ec7589be0
Data as of: March 22, 2026
Last verified: June 6, 2026

How to cite AI Trace

Other practices by Walmart

OtherWalmart is piloting an AI tool that simulates a job interview for candidates applying to work at the company. It walks applicants through up to 10 practice questions, scores each response on a scale of 1 to 10, and gives instant feedback on how clearly and confidently the person answered. The pilot began in June 2025 with current Walmart employees and was planned to expand to all applicants.OtherWalmart delivers orders using drones and self-driving trucks that operate without a human driver. Drone delivery is available near 270-plus Walmart stores and is on track to reach 40 million Americans. In 2021, Walmart and an autonomous trucking company called Gatik completed the world's first fully driverless commercial delivery route, with no safety driver in the cab.OtherWalmart uses AI software to plan the most efficient routes for its delivery trucks, figure out how to pack trailers to minimize wasted space, and cut unnecessary miles from its logistics network. Walmart says this eliminated 30 million unnecessary miles and avoided 94 million pounds of CO₂ emissions. The company now sells this same routing technology to other businesses as a commercial software product.

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