Data AnalysisConsumer FacingVerified
Reviewed and published by trentmaziarz, March 22, 2026. Discovered and drafted by our automated research pipeline.
Walmart uses AI-powered cameras at self-checkout registers to automatically detect when an item is placed in a bag without being scanned. A separate AI system monitors third-party seller accounts to flag counterfeit products and policy violations. A third system uses behavioral analysis to catch financial crimes like fraudulent returns and payment fraud. The checkout camera program has been operating in over 1,000 stores since at least 2019.
Details
The in-store program — called Missed Scan Detection — uses computer vision cameras positioned at checkout lanes to compare what goes into bags against what the register has recorded as scanned. It was built in partnership with Everseen AI and was confirmed at more than 1,000 locations by mid-2019. Walmart has also piloted technology from Edgify AI to detect barcode-switching fraud at self-checkout. For the marketplace, AI and real-time monitoring review product listings for intellectual property violations, with machine learning and human oversight working together. For financial crimes, Walmart's team uses machine learning models that go beyond detecting unauthorized transactions to identify patterns of app misuse, social engineering, and policy exploitation. Walmart reported investing over $500 million in crime prevention across its operations.
Products affected
Self-checkout systems (1000+ stores)Walmart Marketplace seller accountspayment processingreturns
Sources & Evidence
News Article
Other practices by Walmart
OtherWalmart is piloting an AI tool that simulates a job interview for candidates applying to work at the company. It walks applicants through up to 10 practice questions, scores each response on a scale of 1 to 10, and gives instant feedback on how clearly and confidently the person answered. The pilot began in June 2025 with current Walmart employees and was planned to expand to all applicants.OtherWalmart delivers orders using drones and self-driving trucks that operate without a human driver. Drone delivery is available near 270-plus Walmart stores and is on track to reach 40 million Americans. In 2021, Walmart and an autonomous trucking company called Gatik completed the world's first fully driverless commercial delivery route, with no safety driver in the cab.OtherWalmart uses AI software to plan the most efficient routes for its delivery trucks, figure out how to pack trailers to minimize wasted space, and cut unnecessary miles from its logistics network. Walmart says this eliminated 30 million unnecessary miles and avoided 94 million pounds of CO₂ emissions. The company now sells this same routing technology to other businesses as a commercial software product.
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