Productivity AutomationAugments Human LaborVerified
Reviewed and published by trentmaziarz, March 22, 2026. Discovered and drafted by our automated research pipeline.
Walmart rolled out an AI tool for store employees that analyzes what needs to be done during a shift and recommends the most important tasks in priority order. It cut the time team leads spend planning overnight shifts from 90 minutes down to 30 minutes. The tool launched in June 2025 and is being expanded beyond overnight shifts to other parts of the store day.
Details
Announced June 24, 2025, as part of a broader suite of AI tools for 1.5 million U.S. store associates, the task management tool is powered by Walmart's proprietary Element machine learning platform. The same June 2025 announcement included two additional tools: a real-time translation assistant supporting 44 languages (both text and spoken), and an AI-powered benefits help desk that cut the average time to answer employee benefits questions in half by giving associates direct AI-assisted access to Walmart's 300-page benefits guide. All three tools are built for use in the Me@Walmart associate app.
Products affected
Me@Walmart associate app
Sources & Evidence
News Article
Other practices by Walmart
OtherWalmart is piloting an AI tool that simulates a job interview for candidates applying to work at the company. It walks applicants through up to 10 practice questions, scores each response on a scale of 1 to 10, and gives instant feedback on how clearly and confidently the person answered. The pilot began in June 2025 with current Walmart employees and was planned to expand to all applicants.OtherWalmart delivers orders using drones and self-driving trucks that operate without a human driver. Drone delivery is available near 270-plus Walmart stores and is on track to reach 40 million Americans. In 2021, Walmart and an autonomous trucking company called Gatik completed the world's first fully driverless commercial delivery route, with no safety driver in the cab.OtherWalmart uses AI software to plan the most efficient routes for its delivery trucks, figure out how to pack trailers to minimize wasted space, and cut unnecessary miles from its logistics network. Walmart says this eliminated 30 million unnecessary miles and avoided 94 million pounds of CO₂ emissions. The company now sells this same routing technology to other businesses as a commercial software product.
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