AI Trace
Customer Service

Reviewed and published by trentmaziarz, July 9, 2026. Discovered and drafted by our automated research pipeline.

State Street tested a generative AI chatbot called Alpha Co-Pilot that would allow institutional clients to ask natural language questions about their portfolio data, trade status, documentation, and economic indicators.

Details

State Street developed a beta version of the Alpha Co-Pilot, a generative AI interface built into its Alpha platform — the central data repository for custody clients. The tool allows clients to ask conversational questions such as querying portfolio exposures, building data scenarios on the fly, and summarizing documents. As of December 2023, it was running on mocked-up data without a confirmed release date, partly due to unresolved legal and hallucination concerns. State Street also separately tested a generative AI chatbot for its research site, which tracks approximately 1.8 million economic indicators daily; early tests showed the bot answering questions better than the existing helpdesk within weeks.

Products affected

State Street AlphaAlpha Co-Pilot

Sources & Evidence

Cite this record

Trace Foundation. (2026). State Street: State Street tested a generative AI chatbot called Alpha Co-Pilot that would allow institutional clients to ask natural language questions about their portfolio data, trade status, documentation, and economic indicators (data as of 2026-07-09) [Data set record]. AI Trace. https://www.aitrace.org/r/practice/f49af0b4-5b6a-4ffb-8f40-da6eb38b6ff1. Accessed October 8, 2026.

Stable link
https://www.aitrace.org/r/practice/f49af0b4-5b6a-4ffb-8f40-da6eb38b6ff1
Data as of
July 9, 2026
Last verified
Not recorded

How to cite AI Trace

Other practices by State Street

Have evidence about State Street's AI practices? Submit a report.

Report a Sighting →