Creative GenerationAugments Human LaborVerified
Reviewed and published by trentmaziarz, March 20, 2026. Discovered and drafted by our automated research pipeline.
Prime Video uses AI to help production teams build audio description scripts faster — audio descriptions are spoken narrations of visual elements in films and shows that help blind and visually impaired viewers follow along. Human writers and voice actors still produce the final descriptions.
Details
The AI identifies natural gaps in a program's dialogue track, marking the moments where a spoken description can be inserted without overlapping speech. This mapping work, which was previously done manually, allows Prime Video's production teams to create audio description scripts more efficiently. Amazon has cited this as a factor in building what it describes as the largest audio description library of any U.S. streaming platform.
Products affected
Prime Video
Sources & Evidence
Company Disclosure
Other practices by Prime Video
OtherWhen viewers pause or tap the screen while watching on Prime Video, a feature called X-Ray displays information about the actors currently on screen, the music playing, and behind-the-scenes trivia — using a combination of AI and human curation backed by IMDb data.OtherDialogue Boost is a Prime Video feature that uses AI to identify specific moments in a film or show where dialogue is difficult to hear over background sound — and then selectively increases the clarity of speech at those moments only. It launched in April 2023 and is now available in seven languages.Customer SvcAlexa+, Amazon's redesigned AI assistant built on large language models, can understand conversational requests to find content on Prime Video — such as "show me movies about dogs and their owners" — and control playback with voice commands. It became free for Prime subscribers after exiting early access.
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