Recommendation SystemConsumer FacingVerified
Reviewed and published by trentmaziarz, March 20, 2026. Discovered and drafted by our automated research pipeline.
Since mid-2024, Prime Video uses generative AI to recommend movies and shows tailored to each viewer's individual tastes — going beyond matching by genre to understand plot themes, character types, and narrative style, similar to how a knowledgeable friend might suggest "you'll like this because of how it's structured."
Details
The "Made for You" recommendation rows on Prime Video's Movies and TV Shows landing pages are powered by Amazon Bedrock. The system analyzes a viewer's streaming history and combines that with a deep semantic understanding of content — identifying similarities in narrative structure, character dynamics, and thematic content rather than simple category tags. This represents a shift from earlier approaches that primarily matched viewers to content based on what similar users had watched (collaborative filtering). Prime Video's VP of Technology described the goal as helping the platform "go deeper on understanding the semantic nature and the attributes of content itself."
Products affected
Prime Video
Sources & Evidence
Company Disclosure
Other practices by Prime Video
OtherWhen viewers pause or tap the screen while watching on Prime Video, a feature called X-Ray displays information about the actors currently on screen, the music playing, and behind-the-scenes trivia — using a combination of AI and human curation backed by IMDb data.OtherDialogue Boost is a Prime Video feature that uses AI to identify specific moments in a film or show where dialogue is difficult to hear over background sound — and then selectively increases the clarity of speech at those moments only. It launched in April 2023 and is now available in seven languages.Customer SvcAlexa+, Amazon's redesigned AI assistant built on large language models, can understand conversational requests to find content on Prime Video — such as "show me movies about dogs and their owners" — and control playback with voice commands. It became free for Prime subscribers after exiting early access.
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