Content ModerationConsumer FacingVerified
Reviewed and published by trentmaziarz, March 18, 2026. Discovered and drafted by our automated research pipeline.
Ubisoft deployed an AI moderation tool called ToxBuster that reads players' in-game text chat in real time and flags or removes abusive messages across select online games including Rainbow Six Siege. Unlike word-blocklist systems, ToxBuster reads the context of a full conversation before deciding whether a message is harmful. Voice chat moderation launched in Rainbow Six Siege X in October 2025.
Details
ToxBuster was developed by Ubisoft's La Forge research group and uses a BERT-based large language model architecture to analyze chat messages in context, including prior lines of a conversation, rather than evaluating each message in isolation. This allows the system to distinguish between gaming-specific phrases used as strategy and identical phrases used as harmful comments. The system was tested on data from Rainbow Six Siege and For Honor. After ToxBuster-powered automated text chat moderation launched in Rainbow Six Siege Year 9 Season 4 (December 2024), Ubisoft reported a 33% drop in players reported for abusive text chat and an 80% reduction in highly toxic chat volume. Voice chat moderation launched with the Y10S3.3 patch in October 2025, with a community feedback layer allowing players with 'Respectable' or higher reputation standings to confirm or challenge automated detections. Ubisoft also partnered with Riot Games on a research project called Zero Harm in Comms to develop privacy-protecting frameworks for sharing moderation training data across games.
Products affected
Rainbow Six SiegeFor Honor
Sources & Evidence
News Article
Company Disclosure
Other practices by Ubisoft
ProductivityUbisoft operates La Forge, an internal AI research group that develops machine learning tools used across the game production pipeline. Confirmed tools include Clever-Commit (now Clever-Commit), an AI bug prediction system deployed on major AAA productions, and machine learning bots used for automated open-world gameplay testing. La Forge also published peer-reviewed research on AI for game balance testing, NPC navigation, and rendering.Customer SvcUbisoft launched an AI chatbot called Sam in 2018 through its Ubisoft Club mobile app, allowing players to type or speak questions about Ubisoft games and receive personalized answers, gameplay tips, and links to walkthroughs. Sam analyzed individual player stats and sent personalized notifications when players logged into supported games. The current status of Sam is unknown following the transition to the successor platform Ubisoft Connect.Data AnalysisUbisoft uses machine learning to automatically detect cheaters in Rainbow Six Siege by analyzing players' in-game behavior during matches. A system called MouseTrap specifically identifies console players who use keyboard-and-mouse input devices instead of a controller, while the Data Ban system flags players showing statistical patterns consistent with cheat software.
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