Prudential Financial uses AI-powered systems to detect fraudulent insurance claims and assess risk more accurately across its insurance businesses.

Prudential's own newsroom confirmed as of June 2023 that AI-powered systems are deployed to detect fraudulent claims and assess risk more accurately, alongside automated underwriting. The specific technical architecture, vendor relationships, and exact scale of these fraud detection systems have not been confirmed in available primary sources beyond this high-level disclosure. The systems appear to operate as internal tools reviewed by human staff.