Productivity AutomationVerified

Reviewed and published by trentmaziarz, July 11, 2026. Discovered and drafted by our automated research pipeline.

Toast deployed Toast IQ, a conversational AI assistant built into its platform that lets restaurant operators ask questions in plain language and take direct actions—like updating menus, editing staff shifts, and adjusting inventory—without switching between tools. The system draws on real-time and historical transaction data from across Toast's restaurant network to surface proactive recommendations and execute tasks on command.

Details

Launched as an intelligence engine in May 2025 and expanded to a full conversational AI assistant in October 2025, Toast IQ is accessible to all U.S. customers via the Toast Now mobile app (iOS and Android) and Toast Web. The assistant receives natural-language text inputs from operators and produces actions—such as menu item changes, shift edits, stock updates, and marketing campaign drafts—directly within the Toast platform. Toast IQ draws on data from approximately 148,000 customer locations, including real-time POS transactions, historical sales patterns, local weather, and nearby event data.

Products affected

Toast IQToast Now mobile appToast Web

Sources & Evidence

Company Disclosure

Meet ToastIQ - Toast AI

Toast (pos.toasttab.com)·Jan 2026

https://pos.toasttab.com/products/toast-iq

Company Disclosure

Toast Expands Toast IQ from Smart Features to Smart AI Assistant

Toast (pos.toasttab.com)·Oct 2025

https://pos.toasttab.com/news/toast-expands-toast-iq-smart-ai-assistant

Company Disclosure

Toast Launches ToastIQ to Superpower the Future of Restaurants

Toast (pos.toasttab.com)·May 2025

https://pos.toasttab.com/news/toast-launches-toastiq-superpower-future-of-restaurants

News Article

Toast Launches ToastIQ to Superpower the Future of Restaurants

Business Wire·May 2025

https://www.businesswire.com/news/home/20250501039656/en/Toast-Launches-ToastIQ-to-Superpower-the-Future-of-Restaurants

Cite this record

Trace Foundation. (2026). Toast: Toast deployed Toast IQ, a conversational AI assistant built into its platform that lets restaurant operators ask questions in plain language and take direct actions—like updating menus, editing staff shifts, and adjusting inventory—without switching between tools. The system draws on real-time and historical transaction data from across Toast's restaurant network to surface proactive recommendations and execute tasks on command (data as of 2026-07-11) [Data set record]. AI Trace. https://www.aitrace.org/r/practice/26c7fecc-91f3-4df9-ac6f-50a905b6532e. Accessed October 10, 2026.

Stable link: https://www.aitrace.org/r/practice/26c7fecc-91f3-4df9-ac6f-50a905b6532e
Data as of: July 11, 2026
Last verified: Not recorded

How to cite AI Trace

Other practices by Toast

Data AnalysisToast offers a Benchmarking tool that uses aggregated, anonymized data from across its restaurant network to let individual operators compare their own sales, labor costs, menu performance, and table metrics against peer restaurants in their local area. An AI-based classification system categorizes menu items to make these comparisons possible.Customer SvcToast deployed an AI-powered support tool inside the Toast Now mobile app that lets restaurant operators ask support questions by text and receive fast, accurate answers without calling or waiting for a human agent.Data AnalysisToast offers AI-powered Guest Feedback tools inside its platform that automatically organize, prioritize, and analyze written guest feedback, delivering a concise actionable summary to restaurant operators. This feature is available at no extra cost to Toast customers.

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