AI Usage at a Glance
Dec 14, 2023
Customer SvcPractice documented: Pearson deployed a generative AI-powered study tool embedded inside its MyLab, Mastering, Revel, and Pearson+ eTextbook platforms that answers student questions, explains concepts, and provides step-by-step homework guidance on demand. As of late 2024, more than two million US higher education students had access to these tools across over 100 course titles.
Practice DocumentedView practice →May 1, 2024
Customer SvcNew evidence: AI-Powered Tools for Higher Education - Pearson
Evidence AddedView practice →Jul 18, 2024
ProductivityPractice documented: Pearson deployed an AI-powered tool for instructors inside its MyLab and Mastering platforms that takes instructor inputs and automatically generates personalized course assignments, saving educators time on administrative task design. The tool was initially available for the Fall 2024 semester across 25 US titles in business, math, science, and nursing.
Practice DocumentedView practice →Jul 29, 2024
RecommendationPractice documented: Pearson offers an AI tool within Pearson+ Channels that accepts a student's uploaded course syllabus and generates a personalized study plan sequenced to match the order topics appear in that syllabus. The feature became available to students in fall 2024.
Practice DocumentedView practice →Jul 29, 2024
Customer SvcNew evidence: Pearson leads the AI charge with multiple new innovations to enhance student learning and educator efficiency
Evidence AddedView practice →Sep 16, 2024
RecommendationNew evidence: Pearson Launches New AI-Powered Study Tools -- Campus Technology
Evidence AddedView practice →Sep 16, 2024
Customer SvcNew evidence: Pearson Launches New AI-Powered Study Tools -- Campus Technology
Evidence AddedView practice →Jan 14, 2025
ProductivityPractice documented: Pearson deployed Microsoft 365 Copilot to its global workforce of approximately 18,000 employees, expanding from a prior pilot, as part of a multiyear strategic partnership with Microsoft announced in January 2025. The deployment is intended to enhance efficiency, creativity, and productivity across Pearson's internal operations.
Practice DocumentedView practice →Apr 1, 2025
ProductivityPractice documented: Pearson deployed Smart Lesson Generator, an AI tool for English language teachers that produces curriculum-aligned lesson activities in seconds based on the teacher's chosen topic, vocabulary, and proficiency level. As of April 2025, over 4,000 educators worldwide had access to the tool.
Practice DocumentedView practice →Apr 10, 2025
ProductivityNew evidence: Pearson Launches Smart Lesson Generator: AI-Powered Innovation to Transform Lesson Prep for Educators
Evidence AddedView practice →May 29, 2025
Customer SvcPractice documented: Pearson deployed an AI-powered exam practice assistant within its Pearson Revise online platform that gives UK secondary school students personalized, real-time written feedback on their practice exam answers for GCSE subjects. It launched with GCSE History in May 2025, with expansion to more subjects planned throughout 2025.
Practice DocumentedView practice →Nov 18, 2025
OtherPractice documented: Pearson announced Communication Coach, an AI-powered tool integrated into Microsoft 365 that analyzes employees' speech, meeting interactions, and written communication in real time and delivers feedback on grammar, vocabulary, tone, and clarity. The product was previewed at Microsoft Ignite in November 2025, with pilots and general availability planned for 2026.
Practice DocumentedView practice →Pearson announced Communication Coach, an AI-powered tool integrated into Microsoft 365 that analyzes employees' speech, meeting interactions, and written communication in real time and delivers feedback on grammar, vocabulary, tone, and clarity. The product was previewed at Microsoft Ignite in November 2025, with pilots and general availability planned for 2026.
Communication Coach, co-developed with Microsoft, sits inside Microsoft 365 (including Teams and Copilot) and continuously analyzes an employee's communication signals — including speech from meetings and written messages — then combines that analysis with Pearson's learning science content. It produces real-time, contextual coaching nudges on grammar, vocabulary, tone, expression, clarity, and professional communication. The tool is powered by Pearson's skills intelligence engine, which draws on data from Faethm and Credly, and is calibrated against Pearson's Global Scale of English proficiency framework.
Pearson deployed Microsoft 365 Copilot to its global workforce of approximately 18,000 employees, expanding from a prior pilot, as part of a multiyear strategic partnership with Microsoft announced in January 2025. The deployment is intended to enhance efficiency, creativity, and productivity across Pearson's internal operations.
Pearson deployed Smart Lesson Generator, an AI tool for English language teachers that produces curriculum-aligned lesson activities in seconds based on the teacher's chosen topic, vocabulary, and proficiency level. As of April 2025, over 4,000 educators worldwide had access to the tool.
Pearson deployed an AI-powered tool for instructors inside its MyLab and Mastering platforms that takes instructor inputs and automatically generates personalized course assignments, saving educators time on administrative task design. The tool was initially available for the Fall 2024 semester across 25 US titles in business, math, science, and nursing.
Pearson deployed a generative AI-powered study tool embedded inside its MyLab, Mastering, Revel, and Pearson+ eTextbook platforms that answers student questions, explains concepts, and provides step-by-step homework guidance on demand. As of late 2024, more than two million US higher education students had access to these tools across over 100 course titles.
Pearson deployed an AI-powered exam practice assistant within its Pearson Revise online platform that gives UK secondary school students personalized, real-time written feedback on their practice exam answers for GCSE subjects. It launched with GCSE History in May 2025, with expansion to more subjects planned throughout 2025.
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Pearson deployed Microsoft 365 Copilot to its global workforce of approximately 18,000 employees, expanding from a prior pilot, as part of a multiyear strategic partnership with Microsoft announced in January 2025. The deployment is intended to enhance efficiency, creativity, and productivity across Pearson's internal operations.
After piloting and testing Microsoft 365 Copilot internally, Pearson committed to expanding its deployment to its global workforce as part of the Microsoft-Pearson multiyear partnership announced in January 2025. Microsoft 365 Copilot is an AI assistant integrated into Microsoft Office tools (Word, Excel, PowerPoint, Teams, Outlook) that uses large language models to help employees draft documents, summarize meetings, and automate routine writing tasks. Pearson described this as part of an ongoing effort to introduce workplace AI tools to drive better operational performance.
Pearson deployed Smart Lesson Generator, an AI tool for English language teachers that produces curriculum-aligned lesson activities in seconds based on the teacher's chosen topic, vocabulary, and proficiency level. As of April 2025, over 4,000 educators worldwide had access to the tool.
Launched in April 2025, Smart Lesson Generator accepts a teacher's selection of activity type (e.g., vocabulary exercise, grammar task, reading comprehension), topic, and language proficiency level as inputs, then uses a large language model to generate a draft activity. All generated content is filtered through Pearson's Global Scale of English (GSE) — a proficiency framework from 10 to 90 — to ensure level-appropriateness before delivery. The tool works with Pearson courseware and with non-Pearson materials. A Pearson study found that 76% of teachers spend at least one hour of personal time per week on lesson planning.