Productivity AutomationVerified

Reviewed and published by trentmaziarz, April 22, 2026. Discovered and drafted by our automated research pipeline.

Levi Strauss & Co. announced development of an enterprise-wide agentic AI platform, called the 'super-agent,' built with Microsoft to automate and route task-driven work across IT, human resources, and operations for corporate employees.

Details

The super-agent is an AI orchestration system embedded within Microsoft Teams and powered by Microsoft Azure. It acts as a single conversational interface that receives employee questions and routes them to specialized AI sub-agents covering functions including IT, HR, and operations. The platform was announced in November 2025 and was in testing as of that date, with rollout to corporate employees planned for early 2026 and expansion to global offices throughout 2026. As of March 2026, a proof of concept had been piloted with some employees, with sub-agents already communicating with tools like ServiceNow and Workday.

Products affected

Microsoft Teams (enterprise super-agent platform)

Sources & Evidence

News Article

Why Levi's turned a hackathon idea into an AI tool for store employees to make denim shopping easier

Fortune·Mar 2026

https://fortune.com/2026/03/11/why-levis-turned-a-hackathon-idea-into-an-ai-tool-for-store-employees-to-make-denim-shopping-easier/

News Article

Levi Strauss & Co. partners with Microsoft to develop next-gen superagent

Microsoft News·Nov 2025

https://news.microsoft.com/source/2025/11/17/levi-strauss-co-partners-with-microsoft-to-develop-next-gen-superagent/

Company Disclosure

Company DisclosureVerified

Levi Strauss & Co. Partners with Microsoft to Build Next-Gen Super-Agent

Levi Strauss & Co. Investor Relations·Nov 2025

https://investors.levistrauss.com/news/financial-news/news-details/2025/Levi-Strauss--Co--Partners-with-Microsoft-to-Build-Next-Gen-Super-Agent/default.aspx

Cite this record

Trace Foundation. (2026). Levi Strauss & Co.: Levi Strauss & Co. announced development of an enterprise-wide agentic AI platform, called the 'super-agent,' built with Microsoft to automate and route task-driven work across IT, human resources, and operations for corporate employees (data as of 2026-04-22) [Data set record]. AI Trace. https://www.aitrace.org/r/practice/e76016fe-a9ee-433e-aa53-4528c0bb55a0. Accessed September 11, 2026.

Stable link: https://www.aitrace.org/r/practice/e76016fe-a9ee-433e-aa53-4528c0bb55a0
Data as of: April 22, 2026
Last verified: April 22, 2026

How to cite AI Trace

Other practices by Levi Strauss & Co.

Customer SvcLevi Strauss & Co. uses Google's AI-powered Business Messages platform to communicate with customers, enabling automated responses to store-related and product questions via messaging channels.Data AnalysisLevi Strauss & Co. uses Google Cloud to give select employees permission-based access to AI-powered data dashboards that aggregate sales, marketing, and supply chain data from across 110 countries to identify emerging consumer trends and forecast product demand.Customer SvcLevi Strauss & Co. deployed an AI assistant called STITCH on a mobile app for store employees, allowing them to instantly look up product information, training materials, and operational procedures by asking questions in plain language.

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